The goal of business is… happiness?

by Josephson Institute on August 2, 2011

Zappos.com CEO Tony Hsieh recently appeared on The Colbert Report to promote his new book Delivering Happiness: A Path to Profits, Passion and Purpose. In the interview, Hsieh explains his business model: “Making customers happy, making employees happy, and having that drive business results and growth.”

Watch the video here.

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