IN THIS ISSUE:
FRONT ROW
Youth- and School-Based Sports: Media Scrutiny Can Magnify Misbehavior
Professional Sports: Flop Art
Jocks Behaving Badly:
• Soccer Hooligans – Now You Can Play the Game!
• Pep Rally Hooligans – Skip the Cupcakes!
Jocks Behaving Exceptionally:
• Six Ways to Show Respect for Your Opponent
• Our Real Character Is Revealed When No One's Looking
SIDELINES
Announcements
Trivia Test: Who Is the Oldest Player to Ever Play College Basketball?
Sportsmanship User’s Guide: The Three C’s
You Make the Call: Should the BCS Be Scrapped in Favor of a Playoff?
Principle of the Month: Set the Tone for Your School
Say What?
Trivia Test Answer
Michael Josephson Commentary: Victory By Technicality
Dignity consists not in possessing honors, but in deserving them.
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– Aristotle, Greek philosopher (384-322 BC)
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FRONT ROW
YOUTH- AND SCHOOL-BASED SPORTS
Media Scrutiny Can
Magnify Misbehavior
Is poor sportsmanship worse than ever? Two authorities say no. It’s just more visible.
“Athletes today cannot afford the same misconduct on (and off) the field as they once could,” wrote Nate Barnett, owner of Your Sport Guru, a sports information website. “That is why positive sportsmanship is so much more important in today’s technological society.”
He cites three reasons:
1. |
Fifteen years ago, there were no cellphone cameras or YouTube. The capability to capture, upload, attach, and send video clips did not exist then. Today, someone is always is watching – and filming.
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2. |
Sports such as baseball are more popular today, and college and pro teams are pickier about which players to select. Result: If any phenom with baggage does something dumb, hundreds of kids are poised to take his or her place.
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3. |
Bad sportsmanship equates to mental immaturity. As kids progress, the sports they play get tougher and the pressures mount. The more mentally mature a player is, the better his or her chances to stand out and advance.
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Hall of Fame quarterback and Heisman Trophy runner-up Don McPherson believes that increased media exposure has actually made college and pro athletes better behaved than in years past. “The athletes in my day would not be able to handle the media scrutiny,” he told the Oregonian.
Where misconduct has gotten worse, he says, is among youths. “If we don’t proactively teach what we expect out of sports, then the message of the larger sports culture is going to teach them something more dangerous.”
[ezinearticles.com, 6/3/08; blog.oregonlive.com, 10/20/08]
Young people need models, not critics.
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– John Wooden, basketball coach
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COLLEGIATE SPORTS
Myth or Fact? The BCS
Encourages Sportsmanship
It used to be that the uglier you walloped your football opponents, the higher you soared in the Bowl Championship Series rankings. That was because “margin of victory” was built into the BCS equation. That factor impelled many coaches to keep their starters in and pour it on.
To discourage this practice, the BCS eliminated “margin of victory” from its formula and uses only computer rankings that don't take the final score into account. Has its decision had any effect?
Yes and no.
The BCS’s six computer polls (averaged together) constitute only one third of the formula that ranks college teams. One of those (the Massey Ratings) factors in points scored and points allowed.
The remaining two-thirds of the formula is based on the USA Today Coaches’ Poll and the Harris Interactive Poll, both of which are human polls, whose voters can be easily swayed by consistent blowout wins.
Nonetheless, some top-ranked schools are striving to uphold ideals of sportsmanship even though it might cost them in the eyes of voters. Number 2-ranked Oklahoma, currently on track to play for the national title, chose sportsmanship over gamesmanship by shutting down its nation's leading offense at the end of several recent contests:
- Third-quarter: Led Texas A&M 66-21. Final quarter: 80 yards, 3 first downs, 0 points
- Third-quarter: Led Kansas State 58-35. Final quarter: 49 yards, 2 first downs 3 points
- Third-quarter: Led Nebraska 62-28. Final quarter: 22 yards, 1 first down, 0 points
“There are still sportsmanship issues that you do your best to handle,” Sooners coach Bob Stoops told the Gazette. “You have to choose sportsmanship over BCS points. To me, in the end, it’s the right way to play it.”
[collegefootball.rivals.com, 10/17/08; mikegh.wordpress.com, 11/1108]
It is unfortunate that superior talent and superior men are so seldom united.
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– Marie von Ebner-Eschenbach, Austrian writer
(1830-1916)
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PROFESSIONAL SPORTS
Flop Art
Is the NBA going the way of soccer? Once dubbed “the beautiful game,” soccer’s dazzling passing, acrobatic footwork, and bold attacking has mutated into a plodding, conservative, defensive struggle in which the only remaining entertainment is how outrageously over-the-top the players act when they pretend to be fouled.
Basketball, too, used to be a beautiful team sport of crisp passing, quick movement, and fundamental skills. Today it’s become a one-on-one, 3-point-shooting, free-throw-shooting, time-out-calling, chest-thumping, flopping and whining dunkathon.
If soccer is the Grand Opera of tragedy, the NBA is Broadway. If you can’t flop here, you can’t flop anywhere.
Nobody likes flopping. “Cowards flop,” Shaquille O’Neal once hissed. It’s the hardest play for officials to call. Coaches deplore the technique. After a study revealed the problem had become widespread, the league now fines players for excessive histrionics. Good luck with that.
If the film industry didn’t think Peter O’Toole deserved an Oscar after eight nominations, how will David Stern recognize the craft and talent of the three best moves in the game today:
- Manu Ginobili’s shotgun-blast-to-the-chest-mortal-wound flop
- Allen Iverson’s flailing-arms-entangled-in-a-spider-web flop
- Kobe Bryant’s Monica-Serena-Maria-grunt-scream verbal flop
ESPN writer Patrick Hruby proposes the league give up trying to ban the practice. Instead, it should hype it. “Dump the dunk contest. Add a flop-off. What would you rather watch? Nate Robinson needing 57 attempts to throw down a slam? Or a flop artiste such as Vlade Divac taking a glancing blow from Robinson before pinwheeling into the second row a la Lindsey Kildow on the slopes of San Sicario?”
A panel of former floppers could judge the exhibitions: “I like your style. Simple physics tells me Earl Boykins would never be able to send you flying with a slight push from his forearm. Yet somehow, you convinced me. You’re on to the next round.”
[sports.espn.go.com; nytimes.com, 5/30/08; sfgate.com, 5/25/08]
To aim at the best
and to remain essentially ourselves
is one and the same thing.
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– Janet Erskine Stuart, British nun and educator
(1857-1914)
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JOCKS BEHAVING BADLY
Soccer Hooligans –
Now You Can Play the Game!
Over the years, countless measures have been tried around the world to try to stem soccer violence. Those efforts may have just suffered a setback with the announcement that a British company (what a surprise) has created a social-networking website that features a videogame in which players, as members of a gang of soccer thugs, get to beat up their rivals’ supporters in the stands.
Players on Little Hooliganz can buy virtual weapons such as samurai swords and knuckle-dusters, steal money for booze, get wasted, and attack spectators, including seniors. The goal is to become “the most notorious, respected, and meanest hooligan the world has ever known.” The site already boasts more than 58,000 registered members.
Chris Evans, the brainchild behind the website and game, defended his creation: “People understand the difference between cartoon violence on an Internet game and the horrific results of violence in real life. This will not encourage copycat attacks.”
[sunderlandecho.com, 10/29/08]
Pep Rally Hooligans –
Skip the Cupcakes!
Soccer hooligans may be violent, but dance team members – and cheerleader moms – can be downright mean.
- As part of the traditional gift-exchange between dance and cheerleader teams from Chapin and Andress high schools in El Paso, Texas, Chapin’s Sapphire Dance Team members prepared brownies and cupcakes for their rivals last month.
The treats were confiscated, however, when officials received a tip that the desserts had been laced with laxatives and possibly rat poison, Clorox bleach, and other household products.
Three dance members have been suspended and criminal charges may follow once the food is analyzed.
- The mother of an Indian Creek High School cheerleader in Wintersville, Ohio, was arrested last month for sending nude pictures of a 17-year-old cheerleader rival of her daughter to the school’s teachers and staff.
Linda Tate, 46, claimed she was upset that the pictures of the girl had been on the Internet for over a year and “no one has done anything about it.” Tate faces 2 to 8 years in prison.
[statejournal.com, 10/28/08; elpasotimes.com, 11/10/08]
With accomplishments comes confidence and with confidence comes belief.
It has to be in that order.
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– Mike Krzyzewski, basketball coach
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JOCKS BEHAVING EXCEPTIONALLY
Six Ways to Show Respect
for Your Opponent
1. Lollipop Stop
Competing in the final round of the Western Region Motocross Championships in Colac, Australia, Cory Watts held a commanding point lead. On the third corner, a rider in front of him crashed and lay pinned under his bike. Watts stopped and pulled the rider from underneath the bike. Then he resumed the race.
The delay dropped him back to last place, earned him no points in the race, and cost him the championship by three points. “I didn’t care about the result at that moment,” Watts said later. “He was pinned.”
Mark Hancock, president of the local motorcycle club, said you don’t see actions like that anymore. “There should be more of it. If more people acted like Cory did, the world would be a better place.”
The event organizers gave Watts a Good Samaritan Award and a “big bag of lollies,” which Watts said was the best trophy he had ever got. Cory Watts is 10.
2. Leading By Example
At the 3k mark of the 10k race at the Pan Pacific Masters Games in Queensland, Australia, David Fitter was suddenly overcome with stomach ulcers and had to leave the track. Normally, such an occurrence would not have affected the race or other runners. In this case, however, Fitter’s withdrawal was significant – he was the guide runner for Damien Williams, who is blind.
Stranded on the track with 6k left to go in the race, Williams could not continue. His gold medal hopes in his age group were dashed.
But then he heard the crowd roar and felt another set of hands on him, guiding him onward. It was fellow competitor Andrew Clowes, one lap ahead of him, who sacrificed what looked like a certain gold medal in his age group to help him. “Words can’t describe my appreciation,” Williams told The Gold Coast Bulletin afterward. “I’d only met him this morning.”
The show of character did not end there. With two laps to go, Brendan Whelan, who had already finished the race, ran up and took Clowes’s place to allow him to resume his race. Cheers rocked the stadium at this second gesture of sportsmanship.
Williams, Clowes, and Whelan all won gold medals in their categories.
3. Benchmark Gesture
After players from Bushnell-Prairie City/Avon High School in Galesburg, Illinois, completed their handshake ritual following their football win over Minonk Fieldcrest, junior Branton Waters told his teammates, “Everybody go shake No. 11’s hand.”
The number belonged to Fieldcrest quarterback Noah Martin, who had been injured during the game and was sitting on the bench with an ice pack on his foot. “He played with a lot of sportsmanship,” one of the B-PC/A players said afterward, “always helping you up and saying, ‘Good tackle, good hit.’”
The same gesture was repeated the next night when the entire Sterling Newman High School team made a point to go over and thank an injured lineman on the sideline from Monmouth-Roseville.
“Never have I seen such a gesture from a team, let alone on consecutive days,” said reporter Aaron Frey of the Register-Mail.
4. Courtly Manners
In two consecutive weeks, Archbishop Mitty High School of San Jose, California, and its tennis coach Jason Scalese were the recipients of two kind acts by two classy teams.
When they arrived to play St. Ignatius, the hosts presented him with a visitor’s T-shirt signed by all the players, whom Scalese says have always been his favorite opponents. The gesture was “one of my coaching highlights in my 11 years at Mitty.”
The following week at Sacred Heart Cathedral, the hosts gave each of his senior girls a rose in honor of their time played for Mitty. “My girls were very touched. It was one of the nicest things any opposing school has ever done to our players.”
5. Breaking Bread
Two days before their annual gridiron tussle, cross-town rivals John Tyler and Robert E. Lee high schools in Tyler, Texas, met for a Good Sportsmanship Breakfast. District officials, principals, and more than 100 students from the teams, bands, choirs, and other extracurricular activities got to know each other and shared their thoughts on how to come together and have a good time despite the rivalry.
“We’re trying to teach the lessons of life through the games we play,” said Danny Long, Tyler’s athletic director. “Being a good sport is probably the greatest thing they will take away from this experience.”
6. Not Yielding to Temptation
NASCAR racer Greg Biffle, third at the time in the 2008 Sprint Cup standings, was asked what would keep him from taking out leader Jimmie Johnson’s car in the final race of the year, the Ford 400, last month at the Homestead-Miami Speedway.
“Nothing stops me from wrecking the 48 car on lap one, but that’s not the way we do business. What it comes down to is sportsmanship. It comes down to pride. And it comes down to class. We’re not that kind of organization. That’s not the way we’re going to conduct ourselves in the sport.”
[Tylerpaper.com, 10/30/08; Galesburg.com/sports, 11/4/08; goldcoast.com.au, 11/5/08; wimmera.yourguide.com.au, 11/14/08]
Our Real Character Is Revealed
When No One’s Looking
Although 43-year-old golfer J.P. Hayes has earned $7 million during his career, he struggled last year on the PGA Tour and plummeted to 176th on the money list, knocking him off the exempt list for 2009.
To earn his way back, he had to finish nationally in the top 25 of the PGA Tour Qualifying Tournament, which takes place in three stages. He had made it through the first stage, and last month was competing in the second stage at Deerwood Country Club in McKinney, Texas.
As he was readying for his second shot on the 12th hole of the first round, his caddie accidentally tossed him a different ball than the one he’d started his round with. Hayes didn’t notice and hit it onto the green. When he marked his ball, he saw it was different. If he reported the error, it would cost him two shots, which could throw his 2009 season into jeopardy.
He didn’t hesitate to call an official over. He finished with a so-so 74. He came back the next day, however, with a 71, which would have been enough to advance him to the third stage at La Quinta, California, in December.
But that wrong ball he’d used wasn’t done with him.
That night he realized that the ball was a prototype ball that Titleist had given him to test a month before. He thought he had removed all of them from his bag. Using a non-conforming ball is an automatic disqualification. If he called an official this time, he would be ineligible to play full-time on the tour next year.
He called an official in Houston that night. “I had no choice but to take my medicine,” he told ESPN Radio. “I have some people looking down on me who would have known.”
He hopes sponsors’ exemptions and his past champions/veteran members status will get him into some lesser tournaments next year. And a lighter year will allow him to spend more time with his family. “It’s not the end of the world. It will be fine. It is fine.”
[Journal Sentinel, 11/18/08; abcnews.go.com, 11/20/08]
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CHARACTER COUNTS! Sports, a project of the nonprofit Josephson Institute, leads the Pursuing Victory With Honor sports campaign, which is endorsed by the country’s leading amateur athletic organizations.
The campaign’s purpose is to help administrators, athletes, coaches, legislators, officials, and parents improve personal and organizational decision-making and behavior in sports.
Archives of Past Issues
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SUBSCRIBE OR UNSUBSCRIBE
| CHARACTER COUNTS! Chronicle (monthly character-education topics) |
| Commentary (weekly character essays by Michael Josephson) |
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Josephson Institute’s 2008 Report Card: Student Ethics Are Worse Than Before
If the findings on high school student stealing, lying, and cheating from the 2008 Report Card on the Ethics of American Youth are any indication, we may be looking at an alarming rise in dishonesty among tomorrow’s workforce.
The Report Card, a biennual national survey on the attitudes and conduct of public and private high school students, surveyed nearly 30,000 young people this year. Among its findings:
- More than one in three boys, one-fourth of girls, and one in five honors students admitted stealing from a store within the past year.
- More than eight in ten students from public schools and private religious schools confessed that they lied to a parent about something significant last year.
- More than six out of ten students said they cheated on a test during the past year and more than one in three plagiarized an assignment from the Internet.
- Despite these admissions, 93 percent of respondents said they were satisfied with their personal ethics and character.
More than 500 newspapers, radio stations, and TV news programs have picked up the story to date. View the complete report here.
Nike Wants Your Ideas on
How to Change Women’s Sports
Nike is hosting a competition for the opportunity to win one of three $5,000 cash grants to find new ways to remove barriers holding women back through sports.
Click here to share your stories and enter your ideas – and you may become a Nike Gamechanger.
Feel Like Voting Again?
You Might Win Up to $200
No, we’re not talking about the Presidential election. We’re in the process of developing a brand-new website for teens (to debut early next year) and we need a name for it. All you have to do is click on the one you like best.
Three voters will be drawn at random to win $100. And the three people who persuade the most people to vote as well will also receive $100. Deadline is December 12.
Vote on the name here.
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TRIVIA TEST |
Who Is the Oldest Player to Ever Play College Basketball?
(Hint: He’s currently playing.)
See the answer below.
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SPORTSMANSHIP USER’S GUIDE |
The Three Ethical C’s
In seeking to develop character in your student-athletes, focus on the three ethical C’s: commitment, consciousness, and competency.
Commitment. Encourage their desire to do the right thing. Stress the long-term personal advantages of being a person of character (trusting relationships, self-esteem, and peace of mind) and advocate that virtue is its own reward and that a person of good character is an objective that is worthy of attainment regardless of whether or not it produces practical benefits.
Consciousness. Enhance their ability to perceive and understand the moral dimensions of their choices and the applicability of ethical principles to concrete sports situations and to think about how their decisions will affect others.
Competency. Improve their moral reasoning in the way they evaluate facts; distinguish informed opinions from conjecture, speculation, and assumption; predict and consider unintended consequences; and implement decisions with tact and good sense.
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YOU MAKE THE CALL |
Should the BCS Be Scrapped in Favor of a Playoff?
• Yes.
• No.
• Not sure.
Click here to vote
Results of Last Month’s Poll
Should Athletes Be Allowed to Take Sportsmanship-Enhancing Drugs?
| Yes. |
11% |
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| No. |
89% |
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| Not sure. |
0% |
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PRINCIPLE OF THE MONTH |
Principle Five: Set the Tone
for Your School
In an opinion piece for Pressconnects.com, Clifton Gee recalled a basketball game he played 50-plus years ago at Northside High School in Corning, New York, during which spectators from his school booed and heckled the opposing team.
“The next day, Dean Regal Whitcomb called the student body to an assembly. In his calm but firm voice he spoke to us about sportsmanship, emphasizing what it meant to be a host. We learned that day what it meant to have pride in yourself and pride in your school. From that day forward, any student who began repeating such anti-sportsmanship behavior was soon silenced by the stares of classmates.
“School officials can make a difference by setting the school’s tone. A sport, because of its defined rules, can be a microcosm of life and incorporated as a character educator.”
Fast-forward to today. The West Covina Bruins, a youth football team in the San Gabriel Valley Junior All-American League Conference in California, finished first in their division this year with a 6-1-1 record, but they won’t be going to the playoffs because of poor sportsmanship.
During a preseason scrimmage with Bell Gardens, a bench-clearing brawl erupted between the teams and parents. The league decided that the incident was enough to exclude the Bruins from the playoffs. Parents have threatened to sue the league or pull their children out of it, but the officials aren’t budging.
“Our program is about scholastics and sportsmanship,” league official Mike D’Amato told a group of angry parents last month. “If you don’t like those things, go play [elsewhere].”
Principle Five of the Arizona Sports Summit Accord states that “School boards, superintendents, administrators, and sports leadership shall establish standards for participation by adopting and enforcing codes of conduct for coaches, athletes, parents, and spectators.”
[pressconnects.com, 11/3/08; contracostatimes.com, 11/13/08]
Nearly 50 influential leaders in sports issued the Arizona Sports Summit Accord in 1999 to encourage greater emphasis on the ethical and character-building aspects of athletic competition. Read the full text here.
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SAY WHAT? |
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“These people were an absolute disgrace. The attitude toward the referee and the language used by the politicians was totally out of order.”
– Scottish TV commentator after a charity soccer match between members of Scottish Parliament and sportswriters was abandoned when a fight erupted
“We are not condoning violence. Just because we are giving our members the chance to buy a baseball bat or nunchucks and beat up their rivals’ characters doesn’t mean they are going to do it in real life.”
– Creator Chris Evans defending his Little Hooliganz soccer violence videogame
“Isn’t that like Steven Seagal rehearsing an Oscar speech?”
– Letter to Los Angeles Times regarding Oakland Raiders players practicing touchdown celebrations
“Mr. Obama is popular and good at speeches, so things could get tough for Japan.”
– Japanese Olympic Committee President Tsunekazu Takeda fearing the Chicagoan’s recent election could make Chicago the favorite to host the 2016 Summer Olympics and harm Tokyo’s chances
“They’re making fun of me. Deep down, I think they’re looking for tips.”
– George Downey of Marywood University on his friends’ and coaches’ reactions to him and his lacrosse teammates volunteering to be test subjects in a World Anti-Doping Agency study to determine if Viagra enhances performance on the field as well as off
“This explains the time I saw Bob Dole jogging on the C&O Trail with a refrigerator strapped to his back.”
– Reader’s e-mail responding to the above quote
“All it was was dogs. It’s not like they were fighting cocker spaniels or something they like. They don’t much care about pit bulls. I got pit bulls. I got to put them under a different breed just to travel. You can't fly pit bulls nowhere.”
– Miami Dolphins linebacker Joey Porter pleading his case for Michael Vick
“I have a gold medal that I’m sitting on that I didn’t get with my own ability. When you’re chasing, when you’re doing wrong, living wrong, everything in front of you is blurry.”
– Former sprinter Tim Montgomery admitting in a jailhouse interview to HBO that he took illegal performance-enhancing drugs before the Sydney 2000 Olympics
“A lot of people think it’s too aggressive or violent, but after a while, they see a different perspective.”
– Marcelo Siqueira, guest instructor at the controversial mixed martial arts club at Winchester High School near Boston
“The San Francisco 49ers are interested in Condoleezza Rice as their team president. Next year when she warns that the Dallas Cowboys are loaded with offensive weapons, nobody’s going to believe her.”
– Comedian Argus Hamilton
~ Classic From the Past ~
“I really lack the words to compliment myself today.”
– Alberto Tomba, skier
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TRIVIA TEST ANSWER |
Ken Mink, 73
Roane State Community College in Harriman, Tennessee
Mink played high school ball in the 1950s well enough to get several scholarship offers. He chose Lees Junior College in Jackson, Kentucky, and averaged 12 points a game until he was expelled in 1956 for soaping the coach’s office and putting shaving cream in his shoes. He denies it, saying he did lots of pranks then but not that one.
When Mink started shooting baskets last year, he realized he hadn’t lost his touch. And he still had NCAA eligibility. He came in the house and told his wife, “I’ve still got it!”
“You’ve got what?” she said.
Roane State’s Randy Nesbit thought he still had it, too, and let him try out – and he made the team. “I’m a project kind of coach,” he told the New York Daily News. “I like taking on projects to prove something. The other day a guy kicked a pass out to him and he did a behind-the-back pass to a guy in the corner who hit a three. I was like, ‘Oh man, he laid it right on the money.’”
In his first game last month, Mink scored two points, which created another trivia question: What’s the only college basketball team to ever be scored on by a 73-year-old? King College.
Want to know if a septuagenarian’s got game? View this video of him here.
[msn.foxsports.com, 10/23/08; nydailynews.com, 10/24/08]
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MICHAEL JOSEPHSON’S COMMENTARY |
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Victory By Technicality
Suppose you’re coaching a basketball team of youngsters and you reach the playoffs. In the first game, the other team rolls up such a commanding lead that you fear your players will be humiliated.
Fortunately, the other coach is a decent fellow and chooses not to run up the score. In fact, he takes out his two best players before the end of the first half and doesn’t put them back in.
Afterward, you realize he violated a league rule requiring all players to play half the game. If you choose to, you could assert the violation, disqualify the team, and advance to the next playoff game yourself. Would you do it?
This situation actually happened one time. The losing coach claimed foul and eliminated the superior team and its ethical coach.
A perfect example of former Supreme Court Justice Potter Stewart’s observation: “There is a big difference between what you have a right to do and what is right to do.”
Despite my training as a lawyer, I’m disturbed by this sort of conduct, especially in the context of sport. It’s a travesty of sportsmanship to take advantage of a technical violation that occurs only because another coach acts in a decent and respectful manner.
I’m not saying it’s never okay to assert rules to disqualify an opponent. Rules are part of the game. But ethics and character are often involved, and in situations like the one described, the most honorable thing to do would be to congratulate the other team and thank the opposing coach for his consideration.
Nevertheless, I suspect failing to claim the victory by technicality would subject the losing coach to passionate criticism, even self-righteous outrage.
That’s why the high road is not always the easy road.
This is Michael Josephson reminding you that character counts.
For an archive of Mr. Josephson’s commentaries, click here.
To receive free weekly e-mail, including all five of Mr. Josephson’s commentaries from that week, please sign up here.
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TRAINING AND CONSULTING |
We offer a wide variety of ethics training courses and consulting services. Read more here or call 800-711-2670.
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IN SEARCH OF SPORTSMANSHIP |
Please let us know what you are doing – or what you see others doing – so we can share your stories to strengthen character-building efforts everywhere.
Tell us here.
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CONTACT US |
Josephson Institute
9841 Airport Blvd., Suite 300
Los Angeles, CA 90045
(310) 846-4800
(800) 711-2670
http://CharacterCounts.org/
http://JosephsonInstitute.org/
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